Your printer is an important investment, and we make sure it reaches you safely and on time. Here is everything you need to know about how ColoGoo packs, dispatches and ships your machine.
Standard dispatch is within 3 business days after we receive full payment. Our sales team will keep you updated on the schedule of your order.
Machines travel long distances, so we pack them in strong, custom wooden cases. Before dispatch, our staff make a delivery list and check the quality and quantity of the goods one by one, so your equipment arrives complete and in perfect condition.
Freight rates are negotiated and confirmed with your sales representative according to your destination and order details, so you always know the exact shipping cost before you pay. Delivery time to your country depends on the shipping method and route chosen — your sales representative will confirm the estimated arrival time for your order.
Any import duties or taxes are handled according to the regulations of your country and will be confirmed by your sales representative when arranging the shipment.
Once your machine is on the way, we will send you the tracking number by email or WhatsApp, together with the carrier information so you can follow your shipment at every step.
Standard dispatch is within 3 business days after we receive full payment. Our sales team will keep you updated on the schedule of your order.
Every machine is packed in a strong, custom wooden case and checked against the delivery list before dispatch, so it stays safe on long journeys.
Contact our service team by WhatsApp or email and we will check the shipment status for you right away.
How To Order