Have questions about our printers, ordering or after-sales service? Most common questions are answered here. If you cannot find your answer, our team replies to inquiries within 1 hour on business days.
It depends on what you print. DTG printers for T-shirts and garments, DTF printers for transfer designs, UV flatbed printers for rigid materials (glass, wood, metal, acrylic, phone cases), wall printers for murals, single-pass printers for high-speed box/roll printing, and food printers for edible items. Tell us what you want to print, the largest size you need, and how many pieces per day — we will recommend the right model within 1 hour on business days.
Yes, customized service is available. You can discuss printhead configuration, voltage (110V/220V), ink systems and other options with our sales team.
See our How To Order page for the full step-by-step process, or simply send us an inquiry and our sales team will guide you.
We accept Bank Transfer (T/T), Western Union, PayPal, Credit Card and Cash. See the Payment Method page for details.
The minimum order quantity is 1 set.
Standard dispatch is within 3 business days after we receive full payment. See the Shipping Information page for details.
Freight rates are negotiated and confirmed with your sales representative according to your destination and order details.
Once your order is dispatched, we send the tracking number by email or WhatsApp. See the Track My Shipment page for details.
Every machine is quality-tested before shipping. If your product is defective, contact us within 30 calendar days of receiving the machine. See the Warranty page for full details.
Yes — every machine comes with guidance videos and user manuals, and our overseas online service team follows up with installation, operation and maintenance training.
Yes, we welcome cooperation partners. See our To Be Agent page or contact us directly.
How To Order